Richway International provides repair service for our products. In order to better serve you, a Return Material Authorization (RMA) number is required. You may obtain this number by calling the Customer Service Center at (808) 589-2800 or by sending an email to
The following information provides details of Richway’s repair service. Repair service up to the third year covers electronics, heating and top replacement.
Richway International offers a Life Time Trade-In for 30% of the value of your original purchase. You can trade in for the same product or for another product.
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